> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.medentry.edu.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I get a refund for unused UCAT tutoring hours?

Students are encouraged to use all their tutoring hours before the resource expiry date. Our tutors not only help their students prepare for the UCAT they will always take the time to listen and provide the best advice.
If a student has used at least two tutoring hours, a refund can not be given on remaining unused hours.