> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.medentry.edu.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Has my credit card / debit card transaction gone through?

When it takes too long to enter all CC details, the form times out and therefore the purchase is unsuccessful. Your product choice is lost from the shopping cart. It will be necessary to begin again.
If your order is successful, an order number appears on screen beginning with "ME" followed by a six digit number (e.g. MExxxxxx).