I am having difficulties accessing the MedEntry Online Learning Platform. What should I do?

If you have never been able to access the Online Learning Platform successfully, please click: https://dyqhwhfibgxlw.cloudfront.net/images/faqs/PopUpBlockers.pdf" to see how to disable some of the most commonly used popup blockers. Please only send an email to MedEntry AFTER you have tried the detailed instructions in the PDF.

Very occasionally, technical problems with the website and Online Learning Platform may arise. Usually these problems resolve within a couple of hours. If you are unable to log into the Online Learning Platform, but have previously been able to, please try logging in again after about an hour. If it is still not working, please contact us and we will endeavour to fix the problem as soon as possible.

Occasionally the Online Learning Platform will be offline for important maintenance and updates. These downtimes should only last a few hours and students will be notified in advance.

Updated on: 30/10/2025