> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.medentry.edu.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I clicked 'Forgot username/password' but I haven't received an email.

Please [email us](https://www.medentry.edu.au/contact-us) and let us know the email address that you have had problems with.  We will be able to check that the registered email address is valid and create a replacement password for you.