> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.medentry.edu.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I'm a returning student, but the last year's student discount is not applying in my cart.

The past student discount is applied automatically upon checkout. If it does not apply, there may be several reasons:
* You have to be a MedEntry student in the immediate preceding year, not 2 or 3 years before.
* If you do not use the same email address as last year, the discount will not be automatically applied.
* You have to be logged in first then go to the shop (if you go to the shop and then login, you won’t see the discount).