> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.medentry.edu.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# My credit/debit card was charged more than once in error, perhaps because I clicked the button twice. What should I do?

In rare instances, your credit/debit card may be charged more than once in error. Please don’t panic! Please send us an email (info@medentry.edu.au) with details of what happened and the duplicate payment(s) will be refunded back to your card within two business days.