What is the difference between online expert support and Mai?

Online export support is included in the Premium and Comprehensive packages, and those students with Weekly Classes. Students with these packages can request help with any specific question or resource on the MedEntry platform and an expert online tutor will respond, usually within 24 hours.

Powered by advanced AI technology and backed by MedEntry’s team of UCAT experts, Mai adapts to your strengths and weaknesses, ensuring you stay on track to achieve your best possible UCAT score. Mai can help you break down tough questions, interpret performance data, and optimize your UCAT preparation. Mai is included in all the packages, but with varying amounts of prompts available:

• Free Trial – 5 prompts.
• Essentials Package – 10 prompts.
• Premium Package – 500 prompts.
• Comprehensive Package – 1000 prompts.
• Mai +500 Add-On – 500 additional prompts.

Updated on: 10/12/2025