> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.medentry.edu.au/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# When will my Notebook and Pen bundle arrive?

Please first check that your postal address on your personal details page is correct and then contact MedEntry to confirm if your Notebook and Pen pack has been sent. Please allow up to 14 working days for your parcel to be delivered by Australia Post. If you haven’t received your package after that time please contact MedEntry.