• How do I access online expert support?

  Students with online expert support available to them can send us an email with the details, and request help with any specific question or resource on the MedEntry platform and an expert online tutor will respond. This can be done when: Reviewing a question - click on ‘Report’ and as the Subject choose ‘I don't understand the question or the solution’ During an attempt - click on the MedEntry logo in the bottom right hand corner and click ‘Report Error’ and as the Subject choose ‘I don'tSome readers

• What is online expert support?

  Online export support is included in Premium and Comprehensive packages, and those students with Weekly Classes. Students with these packages can send us an email with the details, and request help with any specific question or resource on the MedEntry platform and an expert online tutor will respond. This allows students to obtain expert help with difficult questions and concepts, which is invaluable for learning. In contrast, online package students can only access help with specific questionFew readers

• How many times can i contact the tutor in online expert support?

  Students who have online expert support may contact a tutor up to three times in a 24 hour period. Once a student has reached this limit and tries to send in another enquiry, they will receive the notice, "You have reached your rolling 24 hour limit of question enquiries. Please try again later."Few readers