• Can I upgrade a package after I purchase the original package?

  Yes, after buying any package you can upgrade to another package at any time simply by paying the difference between the two packages at the time of the upgrade.Popular

• Can I add on items after I purchase the original package?

  After your initial purchase, you can buy any of the additional items that are available. However after the initial purchase, the price of the item may increase as some items have a discounted price when purchasing at the same time as the preparation package.Popular

• How can I pay?

  MedEntry only accepts two forms of payment: credit card or EFT. Any payment made must be made in one go. MedEntry does not accept payment plans.Some readers

• Why did it say 'error' when purchasing with my credit card?

  Please take note of the error number and error message (which was generated from your credit card issuer / bank). The commonest causes for declined credit cards are: Using a credit/debit card which is not accepted by the MedEntry shop (the MedEntry shop only accepts MasterCard, Visa and American Express) Card details were entered incorrectly D4406 is a common error if the card number has been entered incorrectly D4405 is a common error if the expiry date has been entered incorrectly DepenSome readers

• Do you offer payment plans / instalments?

  Unfortunately we do not offer payment plans. However, you could order the Essential package and then upgrade to Premium package at any time by paying the difference. Similarly, you could purchase the Premium package and upgrade to the Comprehensive package by paying the difference.Few readers

• I tried to purchase with a credit card, but it just returned to the same page.

  If you enter your credit card details correctly and the page returns to shop, it could be that whilst entering your details, the tick box for agreeing to Terms & Conditions timed out. Try entering your card details first and then ticking the boxes that say you agree to our Terms & Conditions and that you are not a robot. Then click Place Order. If the purchase still does not go through, please email our office.Few readers