I am not receiving emails from MedEntry. What should I do?

If you have registered with @hotmail.com, @live.com, @outlook.com, @windowslive.com or @yahoo.com email address, please consider changing your email address as these providers will no longer guarantee delivery of emails (even to your spam or junk folders).

• Please ensure that you are checking the correct inbox (the same email address that you used to register with MedEntry).
• Note that sometimes it can take a few minutes to reach your inbox.
• Please check your email filters and spam/junk folder.

If none of the above work please send an email with your registered email address and username, describing your issue.

Updated on: 15/09/2026