• What email address should I use to register with MedEntry?

  When registering with MedEntry, we recommend avoiding school email addresses and Microsoft email addresses (such as Outlook, Hotmail and Live). School email addresses Many school inboxes have high security when it comes to emails from external organisations. Some students in the past have not received important emails from MedEntry because they have used their school email address. Furthermore, school email addresses can be hard to access once you graduate, so this could mean you miss outFew readers

• As a parent, should I used my email or my child's email to register?

  It is okay for you to use either. However whichever email is used: 1 Will receive the initial invoice for purchase. 2 Will receive the newsletters and information with tips about how to improve, and any important dates to remember.Few readers

• I am not receiving emails from MedEntry. What should I do?

  If you have registered with @hotmail.com, @live.com, @outlook.com, @windowslive.com or @yahoo.com email address, please consider changing your email address as these providers will no longer guarantee delivery of emails (even to your spam or junk folders). Please ensure that you are checking the correct inbox (the same email address that you used to register with MedEntry). Note that sometimes it can take a few minutes to reach your inbox. Please check your email filters and spam/junk foldFew readers

• I'm not able to register using the same email address that I used before. Why?

  You can only register once using a particular email address. If you have forgotten your username and/or password, you can: Click Login and then 'Forgot your username/password' link. Contact MedEntry and we will retrieve your username and/or reset your password. Use another email address to register. However, this will create a new account and will not recognise the practice that you did before. It will also not apply a returning student discount (if you had a package within the previous 12 montFew readers

• I have purchased a package but I can't login to access it.

  Please email us and let us know the email address that you have had problems with. If possible, please also provide the purchase order number ( the letters 'ME' followed by 6 digits). We will be able to check that the registered email address is valid and create a replacement password for you so you can access your learning materials.Few readers

• How do I register on the MedEntry site?

  Click on Login in the top right corner. Then click on where it shows Not Registered Yet. Enter your first name in the First Name Field (you will be able to add more details after registering by clicking on your name and then My Account > Personal Info > Save). Enter your email address. Please ensure your email address is current and accessible as you will be emailed a randomly generated password. You will need this when you log in to MedEntry again. You have now created your account. If you haveFew readers

• I clicked 'Forgot username/password' but I haven't received an email.

  Please email us and let us know the email address that you have had problems with. We will be able to check that the registered email address is valid and create a replacement password for you.Few readers

• I have filled in the 'Forgot username/password' form but it shows an error.

  There are two main reasons why this may occur: You have registered on one MedEntry website and are filling out the forgot username/password form on a different MedEntry website. Please ensure you have registered and are logging into the correct website (This site is https://www.medentry.edu.au) When you registered with MedEntry, the email address you entered was incorrect or incomplete. Please try to re-register with your correct email address. AlternativelyFew readers

• I registered with MedEntry, but I haven't received a password and can't login.

  When you register with MedEntry, an email, which contains a username and password, will be sent to the email address you have registered with. If you have not received this email, please: Ensure you are checking the correct email inbox (the one you used to register with MedEntry) Check that the registration email has not ended up in your Junk or Spam folders If you still have not received the email, it is usually a result of one of the following two issues: When you registered with MedEFew readers